We know choosing a new dentist takes trust. Here's exactly what to expect from your very first visit, and every one after it.
YOU'RE ALWAYS WELCOME HERE
Getting started is simple. Book online or give us a call and our team will find a time that works for you. If you have any questions before your visit — about what to bring, what to expect, or anything else — we're happy to help before you even walk in the door.
BOOK YOUR APPOINTMENT
Your first appointment is longer than a routine visit, and intentionally so. We take the time to understand your dental history, any concerns you have, and what matters most to you about your care. You can also ask us any questions you might have.
we get to know each other
We conduct a comprehensive oral exam using X-rays, photographs, and a full clinical assessment. We'll show you what we're seeing and explain everything clearly, so you leave with a much better understanding of your oral health.
WE DO A THOROUGH EXAMINATION
If any treatment is recommended, we'll walk you through your options, explain the reasoning behind each one, and give you a clear picture of costs before anything is scheduled. There's no pressure and no rush; this is your decision to make, and we'll support you in making it confidently.
WE DISCUSS A TREATMENT PLAN WITH YOU
Once you're part of the Aspect Dental family, we're here for the long term. You'll see the same familiar faces at every visit, and your care will build on itself over time so your smile will always stay healthy.
ONGOING CARE
Here's what you can expect for your first visit
Our Process for New Patients
Booking has never been simpler
Ready to Get Started?
We know your time is valuable. That's why we make it easy to schedule your appointment online, at whatever time suits you. Choose your preferred time, fill in a few details, and you're done.
Call (250) 545-4466
Prefer to speak with someone? Our team is always happy to take your call and help you find the right appointment. Call us at number, and we'll get you set up.
- Any dental insurance information
- Details of your current medications or any known allergies
- A list of any concerns or questions you'd like to discuss
Please arrive a few minutes early to complete your new patient forms.
A few things to know before you arrive
How to Prepare for Your First Visit
We believe cost should never be a barrier to dental care. That's why we work hard to make the financial side of your treatment as clear and stress-free as possible.
We accept most major dental insurance plans and will pre-authorise your coverage before any treatment begins, so you know exactly what's covered and what to expect out of pocket before we proceed. We don't like surprise bills either, so we make sure you don't get those.
For any treatment not covered by insurance, we'll discuss your options openly and work with you to find a payment arrangement that fits your situation. Have a question about coverage? Call us by clicking below.
Transparent pricing with no surprises
Insurance Coverage
COMMON QUESTIONS FROM NEW PATIENTS
FREQUENTLY ASKED QUESTIONS
Your first visit is typically longer than a routine check-up — usually 60 to 90 minutes. This gives us the time to conduct a thorough examination, take X-rays, and have a proper conversation about your oral health without feeling rushed.
Yes — your insurance information, a list of any current medications or allergies, and any recent dental records if you have them.
You're in good company. We have a lot of patients who feel nervous about dental visits, and we take that seriously. We work at your pace, explain everything before we do it, and never rush. For patients who need extra support, oral sedation options are available.
Absolutely — we love seeing the whole family. We recommend bringing children in by age one or within six months of their first tooth appearing. Our team is experienced with young patients and works hard to make every visit a positive one.
It's okay. We see patients at every stage, and there's no shame in starting fresh. What matters is that you're here. We'll do a thorough assessment, explain what we find clearly, and work with you to build a plan that feels completely manageable.
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